Needs Analysis Meetings ensure that the Solutions Consultant creates a Statement of Work, clearly outlining the scope of the project and addresses the customer’s wishes from all stand-points.  Conducted by the Compsee Solutions Consultant along with a member of the Mobility Systems Engineering Team, the Needs Analysis meeting involve these discussion points:

A Network Audit provides an invaluable opportunity to thoroughly review existing infrastructure and network capabilities. As a result of a network audit, conducted by Mobility Systems Engineering Team, recommendations will be made to ensure:

  Future proofing of the network

  Evaluation of scalability requirements

  Suggestions for alternative mechanisms of delivering new functionalities with new software releases or new

     technologies to compliment the existing products.

Compsee Solutions Consultant’s recommendation for a solution design is based on customer’s requirements and whether they wish to build from scratch or incorporate and optimize the use of their existing infrastructure.

Documentation:

  Statement of Work

  Infrastructure Review

  Network Design Recommendations

Wireless Site Survey

A wireless site survey determines, among other things, the number of unique propagation areas, or cells, of coverage for a proposed wireless system.  A Compsee Mobility Systems Engineer will provide a full featured site survey analysis of each individual facility defined by the user.

Survey tests include:

  Spectrum analysis

  Range test

  Interference detection. 

Included with each site survey will be a site survey analysis document, detailing the required location for each base radio.  This document will provide detailed information as to the type of cabling to be installed and an overall picture of how the wireless system will integrate into the existing network. 

Documentation:

  Statement of Work

  Site Survey

Cost:

  $1,500 /1^st Day per Site + Travel Expenses

  Additional consecutive days at a site  - $1,000.00/day, plus expenses.

Application Program Specification Design

The Application Program Specification Design includes a discussion of existing application procedures and recommendations for operation on wireless terminals.

As part of this process, Compsee Solutions Consultant will guide you through a comprehensive, tool-driven analysis of your application and incorporate modeling tools to provide data on total cost of ownership, service level, system agility, and performance. 

Once analyzed, Compsee Solutions Consultant will be able to recommend a suitable Software Partner.  Compsee partners with a select group of proven Software Vendors to deliver complete, technically verified software solutions. Together, we deliver comprehensive, seamlessly integrated and fully optimized solutions.

Documentation:

  Statement of Work

  Application Analysis

  Partner Recommendation

Compsee has found that the most effective approach to visualizing application usage is to provide a demonstration.  A demonstration can be accomplished in one of the following methods.

On-Site:  A demonstration at the customer site allows for direct contact between Compsee’s Solutions Consultant and the end user.  Both hardware and software can be demonstrated in a hands-on, real-time environment, either on the user’s computers or simulated on an external computer.

 

Webinar: A web based demonstration allows the Solutions Consultant to conduct both a hardware and software demonstration to multiple end users at multiple locations.  During the web based demonstration, the user can view the application PC screen, the terminal screens and the interaction between the two.

The goal of a demonstration is to allow the user to see how the products and software work and what benefits they provide. A Compsee Solutions Consultant can provide the customer with an overview of the project by demonstrating the software and defining the role of each product in the system.

Image Configuration Design

The Bill of Materials defines the discrete software products that need to be established, tested and eventually loaded into each terminal, prior to shipment. Since there can be a number of variables that make up the complete software/firmware “Image” configuration for the system, logically organizing all the variables will help ensure the inclusion of all the necessary information to properly configure the system.

The pre-sales activities result in the Detailed Project Proposal.  The proposal provides the projected timetables and key milestones that should be adhered to by all vendors involved, as well as the user. 

The detailed proposal, prepared and delivered by the Compsee Solutions Consultant should include:

  Site Requirement Document

  Completed Site Survey

  Recommended Hardware Configuration

  Application Design Specification

  Terminal Image Configuration

  Detailed Bill of Materials

  Deployment Procedures

  Time Line Milestones

  Mobility Support Requirements

  Project Quotation

    Line items that need to be included are charges for the following:

Hardware Configuration - All Parts and Accessories

Host Software

Terminal Software

Staging

Terminal Image Loading

Software Registration

Cellular Registration

Equipment Testing

Battery Charging

Kitting - Custom Packaging and Labeling

Training

Custom Instructions

On-Site Classes

Installation Services

Network Cabling

Software Installation

System Testing

Mobility Support

Triage

Terminal Replacement

Manufacturer Warranty Repair/Services

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